D365 Customer Engagement Services
Shreeji SoftInfo Consultancy LLP has a history of completing numerous large and complicated Dynamics 365 Customer Engagement projects, with numerous successful implementations. Shreeji SoftInfo Consultancy LLP has developed industry-specific solutions for Dealer Management, Healthcare, Professional Services, Field Service, and Real Estate, demonstrating significant functional & technical competence across a variety of industries.
Services For Solution Implementation And Building
Sales, Customer Service, Marketing, Field Service, PSA, and Talent end-to-end solution building, mapping, and implementation (Requirement study, Prototyping, System design/development, Technical & functional training, Deployment)
Replication of ineffective implementations
Configuration, personalization, and role-specific security definitions for Microsoft Dynamics CRM
Data migration, user education, and third-party product integrations are all included in the solution implementation.
Services At The Helpdesk And Support
- Help desk service by phone, chat, email, or the help portal
- Dedicated offshore assistance is provided by a group of technical and functional consultants and specialists to a network of customers that are spread throughout the world.
- Dedicated onsite assistance is provided. As and when required, technical and functional consultants and specialists are sent to the customer’s location.
- Onsite and remote support as needed
- Reporting on system administration and performance regularly
- Technical and Functional System Health Audit
- Access to Shreeji SoftInfo Consultancy LLP’s 24/7 online help desk
Variation Updates
- Upgrades to D365’s most recent version
- Modernization of partner add-on solutions and verticals
- Placing fresh service packs into place
Producing Add-Ons
- Portals for clients and vendors
- Development of Customized Add-Ons for Business PowerApps
Services Specialised
- Specialized Integration Solutions Training
- Automation of test cases for reporting solutions based on SSRS for ERP Change Management
- Personnel expansion
Development Of Industry Solutions & Functionality Extensions
- Creation of vertical solutions for collaborators
- Upgraded versions of vertical solutions
- Enhancements
- Country-specific localization of verticals
Integration Of System
- Integration of CRM via database, web services, and API with other 3rd party solutions, such as Dynamics 365 Finance, as necessary.
- Using a database to integrate
- With the use of web services
- Via use of an API
Microsoft Dynamics 365
Microsoft Dynamics 365 Business Central
Microsoft Dynamics 365 Customer Service
Microsoft Dynamics 365 Field Service
Microsoft Dynamics 365 Finance
Microsoft Dynamics 365 Human Resource
Microsoft Dynamics 365 Marketing
Microsoft Dynamics 365 Project Operations
Microsoft Dynamics 365 Sales
