Power Virtual Agents

Microsoft
Power
Virtual Agents

Microsoft Power Virtual Agents

A new addition to the Microsoft Power Platform – Virtual Power Agents is the bot building services provided by Microsoft for business users. With the help of this solution, the users can build a virtual chat agent from scratch without having to write a single line of code. Apart from this, the integration and logic are implemented in the graphical user interface of the Power Virtual Agents portal. Power Virtual Agents can handle the entire chatbot development life cycle, starting from the dialog creation to the deployment of the virtual agent to a channel like Slack, Skype, Teams, etc.

Create the extra help you need

Quickly build sophisticated, AI-powered bots for a range of requests—from providing simple answers to common questions to resolving issues requiring complex conversations.

Build bots quickly and easily

Make, test, and publish powerful bots faster than ever using automation, AI, and using a collaborative, low-code graphical interface—with no training required.

Deploy across channels and languages

Engage with customers and employees in multiple languages across websites, mobile apps, Facebook, Microsoft Teams, or any channel supported by the Azure Bot Framework.

Scale securely with centralised management

Deploy bots securely using central administration, built-in security roles, and simple management across environments to maintain compliance and governance.

Improve your bots over time

Automatically track critical KPIs and identify future bot topics, plus let self-learning AI with natural language processing continuously improve your bots.

Amplify the value of your bots

Easily incorporate bots into existing business processes using Power Virtual Agents features included with other Microsoft products. Plus, make your bots work harder by using existing functionality from other Microsoft products and services.